Kinmundy Auto Repair

If I could give them more stars I would!!! These people have hearts of gold! My son was traveling home to Iowa from Alabama and hit a huge pothole on the interstate in Illinois blowing his tire, and I'm so thankful it happened near the exit to Ritter's. I made the call to them from Iowa and let them know what happened and they send out a tow truck to get him. He was towed to the shop about 4:50 pm. They looked things over and realized that the rim was also bend and was not able to have the extra tire we had in the trunk put on. So the owner called me and let me know this. He then offered to drive him to Salem (12-15 miles away) to a hotel, he waited while he was checked in and made sure he could do a late check out since they needed to find a rim before they would be able to get him picked back up. He made sure that my son and I both had him cell phone number so we could call if we needed anything. The next morning, they went to 2 different salvage yards and were able to find a rim that would work for his car. They got the rim and tire on, checked out the rest of the tires and took care of another one that was slightly affected. They had him on the road by noon. I was able to pay over the phone with a card no problem. The cost was under $300, including the tow. Then to top everything off, the owner called me to check in on his trip hours after, to be sure we were pleased and that things were going ok with his new rim and tire. These people felt like angels to me going above what they had to do, they even offered to go sit with him while he waited for the tow truck if that would help us feel safer. I'm so thankful there are good people left in the world!!!

Ritter auto repair is the only mechanic I use. They get it into the shop as quickly as they can. They pick my vehicle up then bring it back upon completion of service.

So wonderful to have a local mechanic who can work on my husband's car

Ritter Auto Repair gives A+ service: Conveniently located, up-to-date inviting facility with an excellent staff. From the phone call to make an appointment to picking up the vehicle, everyone is helpful and professional. Greg Ritter personally delivers a detailed printout outlining all of the tests and services performed. He doesn't pressure the customer to add on extras. We have total confidence in his service of our vehicle. Public relations not directly related to our vehicle: Sponsor worthy causes in the community, provide vehicle pickup and delivery, and provide AAA service.

Great service. Really appreciate your pickup of my car.

For the longest time my car was rattling thumping and clunking. 1 guy looked at it during an oil change. He said he seen nothing wrong and tightened it down. I wasn’t satisfied and took it to Ritter. 24 hours and 2 sway bars later, it no longer makes noise.

Excellent Customer Service and work every time.

Great service, highly recommend treated with respect

Very happy with my vehicle repair and look forward to using Ritter auto repair in the future. The Explorer runs smoothly and does not sound like it is going to fall alert driving down the road! Thank you!

Very explanatory and friendly!